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The
Market Service in conjunction with its market traders is currently
introducing a shopper’s charter for each market, which outline your
rights as a consumer and are displayed at that market, where
enforced. |
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In
the event of the matter being unresolved you may contact West
Yorkshire Trading Standards helpline who will give you advise on
your rights as a consumer and further action you may take. The
contact number is 0113 3848848 |
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Know your rights! |
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- If goods are faulty
do not attempt to use them.
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- You are not always
entitled to a full refund but you may be entitled to other such
forms of redress.
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- Accepting a repair
does not affect your rights
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- Always try to
contact the seller as soon as possible.
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- If the matter
remains unresolved put your complaint in writing.
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- If you use a credit
card to purchase a single item not exceeding £100 you may have
additional rights
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- The seller is
entitled to request reasonable proof of purchase and you are advised
to retain your receipt, where issued
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- If you have simply
changed your mind or you have asked for the wrong thing, you have no
rights
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- Fair wear and tear
is not a fault.
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Calderdale Markets the original ‘one stop’ shopping have character,
atmosphere, warmth, and offer value, personal service, choice and
bargains galore.
Why not come and see for yourself ? |
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Contact Markets |